Effective Date: 01/01/2021
IMPORTANT: IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY STATEMENT, YOU MUST CEASE ACCESSING THIS WEBSITE IMMEDIATELY.
1. Definitions and Interpretation
1.1. “Furnicare” means Furnicare (Pty) Ltd.
1.2. “Personal Information” refers to information relating to an identifiable, living natural person, and where applicable, an identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013 (“POPIA”).
1.3. “Processing” means any operation or activity concerning personal information, including collection, recording, storage, updating, use, or destruction, as defined in POPIA.
1.4. “You” or “User” means any person accessing or browsing this Website for any reason.
1.5. “Website” refers to the Furnicare website at www.furnicare.co.za, or any future URL chosen by Furnicare.
2. Status and Amendments
2.1. Furnicare respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
2.2. This Policy governs the processing of personal information collected via your use of the Website.
2.3. Due to ongoing legal, technological, or business developments, Furnicare may update this Policy periodically. The latest effective date will always be displayed above.
2.4. By continuing to use the Website after any changes are made, you accept the terms of the updated Privacy Policy.
3. Processing of Personal Information
3.1. By providing your personal information to Furnicare, you acknowledge that it has been collected directly from you and consent to its processing.
3.2. When you submit personal information (such as your name, address, phone number, or email) through our Website (e.g. contact forms), the following principles apply:
- 3.2.1. Furnicare will only collect information for a specific, lawful purpose related to our business activities.
- 3.2.2. Processing will be limited to what is necessary for the stated purpose.
- 3.2.3. Personal information will only be used for compatible purposes unless otherwise agreed to in writing or permitted by law.
- 3.2.4. Records of personal information and the purposes for which it was collected will be retained for 1 (one) year from the last date of use.
- 3.2.5. Personal information will not be disclosed to third parties without your prior written consent or unless required by law.
- 3.2.6. Where personal information is shared with your consent, we will keep a record of the disclosure, including to whom and for what purpose, for 1 year.
- 3.2.7. Any information no longer needed will be safely deleted or destroyed.
3.3. In accordance with the Electronic Communications and Transactions Act 25 of 2002, Furnicare may use personal information to compile anonymized statistics and user profiles. These will not be linked to specific individuals.
4. Collection of Anonymous Data
4.1. Furnicare may use standard technology such as cookies to collect general information about Website usage. This information is not linked to any identifiable individual.
4.2. Temporary or session cookies may be used to track browsing habits. A cookie is a small file stored on your device to enhance user experience.
- 4.2.1. Cookies do not contain personal information but help us improve our Website.
- 4.2.2. We may collect the following via cookies:
- Browser type and version
- IP address
- Date and time of access
- Pages visited
- Referring website (referrer)
4.3. You may adjust your browser settings to decline cookies, but this may limit your access to some features on our Website.
5. Security
5.1. Furnicare takes reasonable technical and organizational steps to secure your information. However, we cannot guarantee the security of any information transmitted over the internet and shall not be liable for any unauthorized access or data breaches caused by third parties.
6. External Links
6.1. Our Website may contain links to third-party sites. Furnicare is not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.
7. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 brigette@furnicare.co.za